Need Mail Merge Help? This Way.

The add-in will be installed using Microsoft AppSource.

Free Plan:

• Register for the free plan.
• Once registered, follow the instructions on installing EmailMerge365 from Microsoft AppSource.
• In Microsoft AppSource, click Get it Now to install the add-in in your Outlook account.

Paid Plan:

• Complete your purchase.
• You will be directed to a page with installation instructions from Microsoft AppSource.
• In Microsoft AppSource, click Get it Now to install the add-in in your Outlook account.

Read more about installing EmailMerge365 in our user guide here.

EmailMerge365 will work on all browsers that support the Outlook on the Web. This includes Microsoft Edge, Google Chrome, Opera, Safari, and Mozilla Firefox.

After creating your mail merge documents, you can send them to different email addresses using EmailMerge365:

• On the Send tab, select the Send option under Send or Save to Draft.
• Choose when you want to send emails: Now for immediate sending or Later if you want to schedule it.
• Decide how emails will be sent: Send all emails at once or set a specific number of emails to be sent at regular intervals.
• Once you've configured these settings, click the blue Send Merge button at the bottom of the panel to initiate the sending process.

Learn more about sending mail merges in our user guide here.

You can create mail merge documents with personalized content in Microsoft Outlook 365, Outlook 2021, Outlook 2019 and Outlook 2016.

Yes, EmailMerge365 lets you select recipients from your existing Outlook contacts database.

You can add your attachment to the mail merge document and it will be included in the campaign when it is sent out.

You can create a recipient list with temporary email addresses in your Excel spreadsheet to run test mail merge campaigns.

Yes, EmailMerge365 supports CC and BCC fields in your mail merge campaigns.

EmailMerge365 offers a send later feature. You can set the date and time for your mail merge campaign to be sent on the Send tab.

While creating emails with personalized information using EmailMerge365 can help make them more engaging, they can still be at risk of being marked as spam. To minimize this risk, follow these practices:

Technical: Use EmailMerge365 with your Microsoft 365 account, which generally ensures good technical settings.

List Quality:

• Send to recipients who expect and value your emails.
• If contacting recipients after a long time, briefly explain who you are.
• Avoid cold emailing or purchased lists for your data source, as this can violate Microsoft's Service Agreement.

Content Best Practices:

• Balance text and images, avoiding image-heavy emails.
• Minimize promotional language and analyze content with tools like Mailshake.
• Avoid ALL CAPS, excessive punctuation (e.g., !!!), and unnecessary attachments. Keep images small and put most text in the body of the email.

By following these guidelines, you can significantly improve your chances of reaching recipients' inboxes rather than spam folders.

To save your current setup as a template for future use:

• At the bottom of the Send tab, you'll see a Save for next use section.
• Check the Template box to indicate you want to save the template.
• Enter a name for your template in the Name field.
• Click the Send Merge button, which will not only send your current campaign but also save your settings as a template with the name you provided.

In the Send tab, look for the How emails will be sent section.

• Instead of choosing Send all emails at once, select the second option which allows you to specify a sending rate.
• You'll see input fields where you can set:
  a. The number of emails to  send in each batch
  b. The time interval between batches
• Adjust these numbers to match your ISP's limitations. For instance, if your ISP allows 100 emails per hour, you might set it to 10 Email(s) every 6 minutes.
• Once you've set your desired throttling rate, proceed with the rest of your sending options and click Send Merge when ready.

  This feature allows you to pace your email sending to avoid triggering any ISP limits or spam filters that might be activated by sending large volumes of emails simultaneously.

To ensure that you don't create multiple emails for the same addresses, duplicate contacts are hidden and not included by default. This is controlled by the Hide Duplicate Contacts checkbox on the recipients tab.